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Privacy Policy

We know that you care about your personal data and how it is used, and we want you to trust that Kente Collection uses your personal data carefully. This Privacy Policy will help you understand what personal data we collect, why we collect it and what we do with it.

As you read our Policy, please keep in mind that it applies to Kente Collection as defined below.

Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions by sending an email: 

You have the right to object to certain uses of your personal data including the use of your personal data for direct marketing. See what are your rights and how you can exercise them below.

Who is collecting it?
Any personal data provided to or collected by Kente Collection is controlled by Kente Collection Ltd

This Privacy Notice applies to personal data collected by Kente Collection Ltd in connection with the services and products we offer.

This Privacy Notice also applies to Kente Collection's marketing content, including offers and advertisements for Kente Collection's products and services.

What personal data is being collected?
Personal data means any information that can be used to identify directly or indirectly a specific individual. This definition includes personal data collected offline through our Consumer Engagement Centres, direct marketing campaigns, sweepstakes and competitions and online through our websites.

You may be asked to provide your personal data when you are in contact with us.  We may also combine it with other information to improve our products, services, content, and advertising.

You are not required to provide Kente Collection the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have.

Ways in which we collect your personal data
We may collect personal data from a variety of sources. This includes:

1. Personal data you give us directly. We collect data about how you use our services and products, such as the types of content you view or engage with, or the frequency and duration of your activities. We also collect personal data you provide us when you sign up for a marketing newsletter or complete a survey.

In so doing, we may ask for personal data, such as your name, date of birth, address, email address, telephone number or credit card details. 

2. Personal data we collect automatically. We also receive and store certain types of personal data whenever you interact with us online. For example, we use cookies and tracking technologies to obtain personal data when your web browser accesses our websites or advertisements. Your personal data is also collected when you search, buy, post, participate in a contes. Examples of the types of personal data we collect include IP address, device ID, location data, computer and connection information such as browser type and version.

Klarna Buy now pay later

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

What purpose do we use your data for?
We collectprocess and disclose your personal data for the following purposes:

1. To process your payments, if you purchase our products, to provide you with your order status, deal with your enquiries and requests, and assess and handle any complaints;

2. To process and answer your inquiries or to contact you to answer your questions and/or requests;

3. To develop and improve our products, services, communication methods

4. For the purposes of competitions or promotions that you have entered;

5. To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications;

6. To manage our everyday business needs regarding your participation in our contests, sweepstakes or promotional activities or request;

7. To authenticate the identity of individuals contacting us by telephone, electronic means or otherwise;

8. To provide personalised products, communications and targeted advertising as well as product recommendations to you.

When we collect and use your personal data for purposes mentioned above or for other purposes, we will inform you before or at the time of collection.